By John Britt and Michael Mountjoy • Hardcover • 5.5 x 8.25 • 112 pages
Have you ever sat in a meeting at work and thought, "Didn't we talk about this same issue in the last six meetings?" or "Didn't J.B. say he would take action on that problem three weeks ago?" Do any of the following look familiar to your organization?
• Meetings do not start on time or lack focus.
• Issues/conflicts are not openly addressed.
• Results are not tracked or reported in a meaningful way.
• Decisions are not made in a timely manner.
• There is a low level of flow of communication/information.
• People do not keep their commitments.
What's missing is accountability. How can we increase accountability in our organizations and decrease the frustrations of our employees? That's what you will learn in this witty whodunit in which an important Change has died and Accountability is arrested and accused of involuntary manslaughter.
In this "trial of Accountability," we learn why Urgency is late, Commitment is missing, Vision is blindsided, Communication goes silent and Performance falls. A surprise witness sheds light on the crime and the judge has an important decision to make.
A model for organizational accountability in the back of the book, along with a case study and a personal and organizational self-assessment of accountability will help your organization on the journey to a higher level of accountability.
About the Author:
John Britt has over 20 years of business consulting and international accounting experience in process driven change and change management. Having consulted with over 300 hospitals and served as COO of a rehabilitation contract company, he has extensive experience helping clients identify and implement operational improvements.
John received his Master of Arts in Organizational Management. He has published several articles in leading industry journals, and in 2009 he had his first book, Who Killed Change?, published with co-author Ken Blanchard (The One Minute Manager).