The Human Touch: Personal skills for professional success by Debra Paul 0000-00-00 00:00:00

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by Debra Paul
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The Human Touch: Personal skills for professional success by Debra Paul
Author
Debra Paul
Publisher
BCS, The Chartered Institute for IT
Date of release
Pages
256
ISBN
9781780171371
Binding
ebook
Illustrations
Format
PDF, EPUB, MOBI, TXT, DOC
Rating
5
80
Verified safe to download
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Book review

All professionals need strong interpersonal skills as they are a fundamental requirement in any business environment. The importance of these skills cannot be overstated in today's business world particularly in the light of current economic conditions. Numerous books cover interpersonal skills, but none specifically address their application within professional job roles, in particular those within the IT industry. This book fills that gap, providing guidance on all of the key skills and forming a comprehensive reference manual that will be relevant to a huge variety of situations. Topics include: building rapport; team working; leadership; negotiation; written communication; managing conflict; presentation skills; coaching and mentoring; problem solving.

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